Antoni Serra Cantallops

Author

Also Known As

ANTONI SERRA CANTALLOPS, Antoni Serra Cantallops, Antoni Serra-Cantallops, Antoni Serra‐Cantallops, José Ramón Cardona, Serra Cantallops, Antoni

Publications

2.1K

Citations

H-Index

Concepts

All Affiliations

Universitat de les Illes Balears Universitat de València Universitat de Lleida

About

Antoni Serra Cantallops is an author at Universitat de les Illes Balears specializing in tourism, marketing, and business.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	9	9	1.1K
2	Management	8	8	1K
3	Arts	1	1	21
4	Health Sciences	1	1	34
5	Social Sciences	1	1	183

Antoni Serra Cantallops

Publications

1.1K

Citations

H-Index

Page 1

	Year	Citations
The characteristics of hotel websites and their implications for website effectiveness Serje Schmidt, Antoni Serra Cantallops, Cristiane Pizzutti dos Santos International Journal of Hospitality Management Customer SatisfactionHotel WebsitesTourism ManagementOnline Customer BehaviorInteractive Marketing	2007	242
The impact of value co-creation on hotel brand equity and customer satisfaction Oscar Luis González-Mansilla, Gloria Berenguer Contrí, Antoni Serra Cantallops Tourism Management Customer SatisfactionBrand EquityHospitality MarketingBusinessBrand Development	2019	220
Progress in Research on CSR and the Hotel Industry (2006-2015) Antoni Serra Cantallops, David Daniel Peña Miranda, José Ramón Cardona, Cornell Hospitality Quarterly Tourism ManagementTourism PerformanceManagementBusinessHospitality Marketing	2017	200
The impact of positive emotional experiences on eWOM generation and loyalty Antoni Serra Cantallops, José Ramón Cardona, Fabiana Salvi Spanish Journal of Marketing - ESIC Customer ExperienceCustomer SatisfactionEwom GenerationSocial PsychologyEmpathy	2018	183
Antecedents of positive eWOM in hotels. Exploring the relative role of satisfaction, quality and positive emotional experiences Antoni Serra Cantallops, José Ramón Cardona, Fabiana Salvi International Journal of Contemporary Hospitality Management Customer SatisfactionQuality Of LifeTourism ManagementDigital MarketingConsumer Research	2020	98
Effect of value co-creation on customer satisfaction: the mediating role of brand equity Oscar Luis González-Mansilla, Antoni Serra Cantallops, Gloria Berenguer Contrí Journal of Hospitality Marketing & Management Customer SatisfactionConsumer ResearchBrand StrategyHospitalityPls Technique	2023	35
Increasing Sustainability through Wine Tourism in Mass Tourism Destinations. The Case of the Balearic Islands Antoni Serra Cantallops, José Ramón Cardona, Margarita Vachiano Sustainability Customer SatisfactionTourism ManagementTourism PerformanceTourism SupplyBalearic Islands	2021	34
Ski Tourism and Web Marketing Strategies: The Case of Ski Resorts in France and Spain Eduard Cristóbal Fransi, Natalia Daries, Antoni Serra Cantallops, Sustainability Tourism ManagementTourism PerformanceTourism SupplyDigital MarketingEffective Communication	2018	33
Museums in the Digital Age Eduard Cristóbal Fransi, José Ramón Cardona, Natalia Daries, Journal on Computing and Cultural Heritage Digital MarketingCultural HeritageEffective CommunicationVirtual MuseumMuseum Studies	2021	21
Host community resignation to nightclub tourism Antoni Serra Cantallops, José Ramón Cardona Current Issues in Tourism	2016	20

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