Concepedia

Author

Jessica L. Pallant

Swinburne University of TechnologyORCID

Also Known As

Jason I. Pallant, Jessica L. Pallant, Jessica Leigh Pallant, Jessica Pallant, Pallant, Jess

15

Publications

1.2K

Citations

8

H-Index

28

Concepts

All Affiliations

Swinburne University of TechnologyRMIT University
JL

About

Jessica L. Pallant is an author at Swinburne University of Technology specializing in management, marketing, and interactive marketing.

Top Concepts

#ConceptH-IndexPublicationsCitations

1

Management

4

4

229

2

Business

3

3

116

3

Health Sciences

2

2

143

4

Behavioral Sciences

1

1

45

5

Communication

1

1

45

Jessica L. Pallant

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6

Publications

1.1K

Citations

6

H-Index

YearCitations

Generative AI and the future of education: Ragnarök or reformation? A paradoxical perspective from management educators

Weng Marc Lim, Asanka Gunasekara, Jessica L. Pallant,

The International Journal of Management Education

2023

902

Product customization: A profile of consumer demand

Jessica L. Pallant, Sean Sands, Ingo Oswald Karpen

Journal of Retailing and Consumer Services

2019

113

Consumer cross-channel behaviour: is it always planned?

Isabella Maggioni, Sean Sands, Carla Ferraro,

International Journal of Retail & Distribution Management

2020

45

The 4Cs of mass customization in service industries: a customer lens

Jessica L. Pallant, Sean Sands, Ingo Oswald Karpen

Journal of Services Marketing

2020

41

What drives consumers to customize products? The mediating role of brand experience

Jessica L. Pallant, Ingo Oswald Karpen, Sean Sands

Journal of Retailing and Consumer Services

2021

30

Mastering knowledge: the impact of generative AI on student learning outcomes

Jessica L. Pallant, Janneke Blijlevens, Alexander Campbell,

Studies in Higher Education

2025

18

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