Concepedia

Jui-Chang Cheng

JC

9

Publications

825

Citations

9

H-Index

2006

Active since

Affiliations

National Taichung University of Science and Technology(Current)

Chihlee Institute of Technology

Hsiuping University of Science and Technology

Jui-Chang Cheng is an author at National Taichung University of Science and Technology specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingTourismHuman ResourcesCustomer SatisfactionHospitality MarketingHospitality ManagementOrganizational BehaviorEngineering

Publications per year

2006–2018

9

Publications

9

Hotel employee job crafting, burnout, and satisfaction: The moderating role of perceived organizational support

Jui-Chang Cheng, Yi O-Yang · International Journal of Hospitality Management · 2018 · 331 citations

Employee Involvement, Customer Satisfaction, Hospitality Human Resources +12

Tour leaders’ job crafting and job outcomes: The moderating role of perceived organizational support

Jui-Chang Cheng, Chien-Yu Chen, Hsiu-Yu Teng et al. · Tourism Management Perspectives · 2016 · 136 citations

Employee Involvement, Work Attitude, Organizational Communication +12

Job resourcefulness, work engagement and prosocial service behaviors in the hospitality industry

Jui-Chang Cheng, Chien-Yu Chen · International Journal of Contemporary Hospitality Management · 2017 · 79 citations

Job Resourcefulness, Job Performance, Hospitality +17

Brand attachment and customer citizenship behaviors

Jui-Chang Cheng, She-Juang Luo, Chang‐Hua Yen et al. · Service Industries Journal · 2016 · 78 citations

Customer Experience, Customer Satisfaction, Brand Strategy +19

Building customer satisfaction with tour leaders: the roles of customer trust, justice perception, and cooperation in group package tours

Jui-Chang Cheng, Chien-Yu Chen, Chang‐Hua Yen et al. · Asia Pacific Journal of Tourism Research · 2016 · 68 citations

Rows per page

1–5 of 9