Concepedia

Jack W. Wiley

JW

Statistics

Publications

15

Citations

1.6K

H-Index

15

Active since

1942

Affiliations

University of North Carolina at Charlotte(Current)

Minneapolis Institute of Arts

Western University

UCLouvain Saint-Louis Brussels

John Wiley & Sons (United States)

Jack W. Wiley is an author at University of North Carolina at Charlotte specializing in management, business, and organizational behavior.

Top concepts

ManagementBusinessOrganizational BehaviorHuman ResourcesSocial SciencesSociologyApplied Social PsychologyArtsGenderEducation

Publications per year

1942–2013

15

Publications

15

Millennials’ (Lack of) Attitude Problem: An Empirical Examination of Generational Effects on Work Attitudes

Brenda Kowske, Rena Rasch, Jack W. Wiley · Journal of Business and Psychology · 2010 · 467 citations

Work Attitude, Employee Attitude, Multigenerational Workforce +13

Looking inside and out: The impact of employee and community demographic composition on organizational diversity climate.

S. Douglas Pugh, Joerg Dietz, Arthur P. Brief et al. · Journal of Applied Psychology · 2008 · 235 citations

Organizational Diversity Climate, Education, Organizational Culture +17

SERVICE CLIMATE EFFECTS ON CUSTOMER ATTITUDES: AN EXAMINATION OF BOUNDARY CONDITIONS.

Joerg Dietz, S. Douglas Pugh, Jack W. Wiley · Academy of Management Journal · 2004 · 217 citations

Customer Experience, Customer Satisfaction, Service Climate +13

Driving service effectiveness through employee-customer linkages

S. Douglas Pugh, Joerg Dietz, Jack W. Wiley et al. · Academy of Management Perspectives · 2002 · 131 citations

Customer Experience, Customer Satisfaction, Linkage Research +14

The role of calculative attachment in the relationship between diversity climate and retention

David M. Kaplan, Jack W. Wiley, Carl P. Maertz · Human Resource Management · 2011 · 114 citations

Ethnicity, Workplace Psychology, Calculative Attachment +21

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