S. Douglas Pugh - Concepedia

Concepedia

Author

S. Douglas Pugh

University of North Carolina at Charlotte ORCID

Also Known As

S Douglas Pugh, S. D. Pugh, S. Douglas Pugh, S. Pugh, S.Douglas Pugh, Sally Pugh

45

Publications

6.1K

Citations

18

H-Index

78

Concepts

All Affiliations

University of North Carolina at Charlotte Virginia Commonwealth University Western University Tulane University John Wiley & Sons (United States)

SD

About

S. Douglas Pugh is an author at University of North Carolina at Charlotte specializing in management, business, and organizational behavior.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	14	15	4.5K
2	Law	3	3	1.1K
3	Arts	2	2	2K
4	Education	2	2	283
5	Humanities	1	1	77

S. Douglas Pugh

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23

Publications

6.1K

Citations

18

H-Index

	Year	Citations
CITIZENSHIP BEHAVIOR AND SOCIAL EXCHANGE. Mary A. Konovsky, S. Douglas Pugh Academy of Management Journal Social IntegrationOrganizational CultureHuman Resource ManagementOrganizational BehaviorEmployee Attitude	1994	1.7K
SERVICE WITH A SMILE: EMOTIONAL CONTAGION IN THE SERVICE ENCOUNTER. S. Douglas Pugh Academy of Management Journal Customer SatisfactionSocial PsychologyOrganizational BehaviorSocial SciencesPsychology	2001	1.3K
Exploring the Role of Emotions in Injustice Perceptions and Retaliation. Laurie J. Barclay, Daniel P. Skarlicki, S. Douglas Pugh Journal of Applied Psychology Behavioral Decision MakingSocial PsychologyDiscriminationLawOrganizational Justice Scholars	2005	563
Citizenship Behavior and Social Exchange Mary A. Konovsky, S. Douglas Pugh Academy of Management Journal Social ActionSocial IdentityCitizenship BehaviorSocial BehaviorSociology	1994	361
Just Doing Business: Modern Racism and Obedience to Authority as Explanations for Employment Discrimination Arthur P. Brief, Joerg Dietz, Robin R. Cohen, Organizational Behavior and Human Decision Processes Race LawDiscriminationEmployment DiscriminationRacial PrejudiceLaw	2000	350
Willing and able to fake emotions: A closer examination of the link between emotional dissonance and employee well-being. S. Douglas Pugh, Markus Groth, Thorsten Hennig‐Thurau Journal of Applied Psychology Customer SatisfactionEmotional ExhaustionSocial PsychologyJob PerformanceCloser Examination	2010	337
Looking inside and out: The impact of employee and community demographic composition on organizational diversity climate. S. Douglas Pugh, Joerg Dietz, Arthur P. Brief, Journal of Applied Psychology Organizational Diversity ClimateEducationOrganizational CultureHuman Resource ManagementCommunity Demographic Composition	2008	235
SERVICE CLIMATE EFFECTS ON CUSTOMER ATTITUDES: AN EXAMINATION OF BOUNDARY CONDITIONS. Joerg Dietz, S. Douglas Pugh, Jack W. Wiley Academy of Management Journal Customer ExperienceCustomer SatisfactionService ClimateBoundary ConditionsService Quality	2004	217
After the fall: Layoff victims' trust and cynicism in re‐employment S. Douglas Pugh, Daniel P. Skarlicki, Brian scott Passell Journal of Occupational and Organizational Psychology Former EmployerSocial PsychologyLawHuman Resource ManagementOrganizational Behavior	2003	205
Service with a Smile: Emotional Contagion in the Service Encounter S. Douglas Pugh Academy of Management Journal Behavioral SciencesInterpersonal CommunicationService EncounterEmpathyAffective Computing	2001	158

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