Wei‐Ming Ou

Relationships among customer loyalty programs, service quality, relationship quality and loyalty

Wei‐Ming Ou, Chia‐Mei Shih, Chin‐Yuan Chen et al. · Chinese Management Studies · 2011 · 124 citations

Customer Satisfaction, Customer Loyalty Program, Consumer Research +16

The Relationship among Social Capital, Entrepreneurial Orientation, Organizational Resources and Entrepreneurial Performance for New Ventures

Cheng‐Nan Chen, Lun-Chung Tzeng, Wei‐Ming Ou et al. · Contemporary Management Research · 2007 · 112 citations · Full text

New Ventures, Entrepreneurial Innovation, Entrepreneurial Phenomenon +11

The influence of retailer reputation on store patronage

Wei‐Ming Ou, Russell Abratt, Paul Dion · Journal of Retailing and Consumer Services · 2005 · 84 citations

Customer Satisfaction, Management, Business +6

A Study of Destination Attractiveness through Domestic Visitors' Perspectives: The Case of Taiwan's Hot Springs Tourism Sector

Cheng‐Fei Lee, Wei‐Ming Ou, Husn-I. Huang · Asia Pacific Journal of Tourism Research · 2009 · 70 citations

Effects of ethical sales behaviour, expertise, corporate reputation, and performance on relationship quality and loyalty

Wei‐Ming Ou, Chia‐Mei Shih, Chin-Yuan Chen et al. · Service Industries Journal · 2011 · 59 citations