Paul Dion - Concepedia

Author

Paul Dion

Susquehanna University

Also Known As

Dion, Paul, P. A. Dion, PAUL A. DION, PAUL DION, Paul A Dion, Paul A. Dion, Paul Dion

Publications

2.2K

Citations

H-Index

Concepts

All Affiliations

Susquehanna University Nova Southeastern University University of Kassel Cleveland State University Bryant University

About

Paul Dion is an author at Susquehanna University specializing in business, management, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	18	21	1.7K
2	Management	16	17	1.4K
3	Education	3	3	177
4	Arts	2	2	75
5	Engineering	1	1	201

Paul Dion

Publications

2.1K

Citations

H-Index

Page 1

	Year	Citations
Satisfaction, quality and value and effects on repurchase and positive word‐of‐mouth behavioral intentions in a B2B services context Lori K. Molinari, Russell Abratt, Paul Dion Journal of Services Marketing Customer ExperienceCustomer SatisfactionConsumer ResearchService QualityB2b Service Environment	2008	279
Customer value, overall satisfaction, end-user loyalty, and market performance in detail intensive industries Joseph M. Spiteri, Paul Dion Industrial Marketing Management Total Quality ManagementCustomer SatisfactionService QualityCustomer ValueBusiness	2004	260
The Determinants of Commitment in the Distributor–Manufacturer Relationship Lester E. Goodman, Paul Dion Industrial Marketing Management Supplier RelationshipBusinessBusiness StrategyCommitment ModelSupply Chain Management	2001	221
Validating the search, experience, and credence product classification framework Tülay Girard, Paul Dion Journal of Business Research Classification MethodEngineeringInformation RetrievalData ScienceBusiness Intelligence	2009	201
A cross‐cultural examination of relationship strength in B2B services James Barry, Paul Dion, William P. Johnson Journal of Services Marketing Customer SatisfactionInternational MarketingClient-supplier RelationshipsBrand StrategyConsumer Research	2008	190
What is really necessary in successful buyer/seller relationships? Paul Dion, Debbie Easterling, S. J. H. Miller Industrial Marketing Management Successful Buyer/seller RelationshipsRelationship MarketingCustomer SatisfactionManagementBusiness	1995	129
Interpreting Structural Equation Modeling Results: A Reply to Martin and Cullen Paul Dion Journal of Business Ethics Behavioral Decision MakingSocial ImpactManagementBusinessEducation	2008	116
The influence of retailer reputation on store patronage Wei‐Ming Ou, Russell Abratt, Paul Dion Journal of Retailing and Consumer Services Customer SatisfactionManagementBusinessConsumer ResearchRetailer Reputation	2005	84
The impact of private label brands on customer loyalty and product category profitability Michael Pepe, Russell Abratt, Paul Dion Journal of Product & Brand Management Customer SatisfactionProduct LabelingPrivate Label BrandsBrand StrategyConsumer Research	2011	62
Salesperson Communication Style: The Neglected Dimension in Sales Performance Paul Dion, Elaine M. Notarantonio Journal of Business Communication Customer SatisfactionPerformance StudiesInterpersonal CommunicationOrganizational CommunicationCommunication Style	1992	56

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