Concepedia

Chin-Yuan Chen

CC

3

Publications

94

Citations

3

H-Index

2011

Active since

Affiliations

Kun Shan University(Current)

Shih Chien University

Chin-Yuan Chen is an author at Kun Shan University specializing in customer satisfaction, relationship marketing, and business.

Top concepts

Publications per year

2011–2015

3

Publications

3

Effects of ethical sales behaviour, expertise, corporate reputation, and performance on relationship quality and loyalty

Wei‐Ming Ou, Chia‐Mei Shih, Chin-Yuan Chen et al. · Service Industries Journal · 2011 · 59 citations

Effects of ethical sales behaviour on satisfaction, trust, commitment, retention and words-of-mouth

Wei‐Ming Ou, Chia‐Mei Shih, Chin-Yuan Chen · International Journal of Commerce and Management · 2015 · 24 citations

, , +16

Antecedents and consequences of relationship commitment: an empirical study in Taiwan

Wei‐Ming Ou, Chia‐Mei Shih, Chin-Yuan Chen · International Journal of Commerce and Management · 2014 · 11 citations

, , +14

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