Ziguang Chen

Leader-member exchange and member performance: A new look at individual-level negative feedback-seeking behavior and team-level empowerment climate.

Ziguang Chen, Wing Lam, Jian An Zhong · Journal of Applied Psychology · 2007 · 362 citations

Group Communication, Performance Studies, Group Dynamic +15

When I put on my service mask: Determinants and outcomes of emotional labor among hotel service providers according to affective event theory

Wing Lam, Ziguang Chen · International Journal of Hospitality Management · 2011 · 238 citations

Job Satisfaction, Customer Satisfaction, Service Research +14

Chinese hotel employees in the smiling masks: roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance

Ziguang Chen, Sun Hong-wei, Wing Lam et al. · The International Journal of Human Resource Management · 2011 · 141 citations

Job Performance, Human Resource Management, Worker Well-being +20

Am I the Only One This Supervisor is Laughing at? Effects of Aggressive Humor on Employee Strain and Addictive Behaviors

Yuanyuan Huo, Wing Lam, Ziguang Chen · Personnel Psychology · 2012 · 108 citations

Social Psychology, Social Influence, Organizational Behavior +18

Influence of atmospheric fine particulate matter (PM 2.5 ) pollution on indoor environment during winter in Beijing

Li Zhao, Chao Chen, Ping Wang et al. · Building and Environment · 2015 · 106 citations

Pm 2.5, Environmental Monitoring, Engineering +10