Concepedia

Jukka Ojasalo

JO

21

Publications

1.2K

Citations

17

H-Index

2001

Active since

Affiliations

Laurea University of Applied Sciences(Current)

University of Johannesburg

University of Helsinki

University of Oulu

Lappeenranta-Lahti University of Technology

Jukka Ojasalo is an author at Laurea University of Applied Sciences specializing in business, management, and marketing.

ORCID

Top concepts

Publications per year

2001–2022

21

Publications

21

Managing customer expectations in professional services

Jukka Ojasalo · Managing Service Quality · 2001 · 186 citations

, , +10

Management of innovation networks: a case study of different approaches

Jukka Ojasalo · European Journal of Innovation Management · 2008 · 174 citations

, , +29

Key account management at company and individual levels in business‐to‐business relationships

Jukka Ojasalo · Journal of Business and Industrial Marketing · 2001 · 129 citations

, , +18

Service Logic Business Model Canvas

Jukka Ojasalo, Katri Ojasalo · Journal of Research in Marketing and Entrepreneurship · 2018 · 106 citations

, , +17

Brand building in software SMEs: an empirical study

Jukka Ojasalo, Satu Nätti, Rami Olkkonen · Journal of Product & Brand Management · 2008 · 103 citations

, , +15

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