Concepedia

Katri Ojasalo

KO

5

Publications

767

Citations

5

H-Index

2002

Active since

Affiliations

Laurea University of Applied Sciences(Current)

University of Johannesburg

University of Helsinki

Hanken School of Economics

Katri Ojasalo is an author at Laurea University of Applied Sciences specializing in management, marketing, and business.

ORCID

Top concepts

Publications per year

2002–2018

5

Publications

5

Service productivity

Christian Grönroos, Katri Ojasalo · Journal of Business Research · 2002 · 590 citations

Service Logic Business Model Canvas

Jukka Ojasalo, Katri Ojasalo · Journal of Research in Marketing and Entrepreneurship · 2018 · 106 citations

, , +17

Customer Influence on Service Productivity

Katri Ojasalo · S.A.M. advanced management journal · 2003 · 42 citations

, , +6

Service productivity as mutual learning

Christian Grönroos, Katri Ojasalo · International Journal of Quality and Service Sciences · 2015 · 18 citations

, , +16

Lean Service Innovation

Jukka Ojasalo, Katri Ojasalo · Service Science · 2018 · 11 citations

, , +18

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