Nawar N. Chaker

Customer value co-creation behavior: A dyadic exploration of the influence of salesperson emotional intelligence on customer participation and citizenship behavior

Duleeep Delpechitre, Lisa L. Beeler-Connelly, Nawar N. Chaker · Journal of Business Research · 2018 · 142 citations

Business, Marketing, Marketing Management +15

Inside sales social media use and its strategic implications for salesperson-customer digital engagement and performance

Nawar N. Chaker, Edward L. Nowlin, Maxwell T. Pivonka et al. · Industrial Marketing Management · 2021 · 108 citations · Full text

Management, Marketing, Marketing Management +14

Operationalizing salesperson performance with secondary data: aligning practice, scholarship, and theory

Willy Bolander, Nawar N. Chaker, Alec Pappas et al. · Journal of the Academy of Marketing Science · 2021 · 96 citations

Management, Marketing, Performance Management +16

Proactive Value Co-Creation via Structural Ambidexterity: Customer Success Management and the Modularization of Frontline Roles

Bryan Hochstein, Nawar N. Chaker, Deva Rangarajan et al. · Journal of Service Research · 2021 · 70 citations

Business, Strategic Management, Business Strategy +8

It is all in good humor? Examining the impact of salesperson evaluations of leader humor on salesperson job satisfaction and job stress

Paolo Guenzi, Deva Rangarajan, Nawar N. Chaker et al. · Journal of Personal Selling and Sales Management · 2019 · 51 citations

Social Sciences, Leadership, Psychology +14