Concepedia

Vera Blažević

VB

23

Publications

3K

Citations

19

H-Index

2002

Active since

Affiliations

Radboud University Nijmegen(Current)

RWTH Aachen University

Maastricht University

University of Antwerp

City, University of London

Vera Blažević is an author at Radboud University Nijmegen specializing in management, business, and marketing.

Top concepts

ManagementBusinessMarketingInnovationStrategic ManagementCustomer SatisfactionInnovation ManagementSocial InnovationTechnology TransferBusiness Strategy

Publications per year

2002–2024

23

Publications

23

The Value of Customer Cocreated Knowledge during the Innovation Process

Dominik Mahr, Annouk Lievens, Vera Blažević · Journal of Product Innovation Management · 2013 · 353 citations · Full text

Innovation Evaluation, Customer Satisfaction, Customer Cocreation +21

Augmenting human innovation teams with artificial intelligence: Exploring transformer‐based language models

Sebastian Gregor Bouschery, Vera Blažević, Frank T. Piller · Journal of Product Innovation Management · 2023 · 332 citations · Full text

Artificial Intelligence, Innovation Evaluation, Engineering +21

Generating Sales While Providing Service: A Study of Customer Service Representatives' Ambidextrous Behavior

Claudia Jasmand, Vera Blažević, Ko de Ruyter · Journal of Marketing · 2011 · 300 citations · Full text

Customer Satisfaction, Ambidextrous Behavior, Consumer Research +18

Managing innovation through customer coproduced knowledge in electronic services: An exploratory study

Vera Blažević, Annouk Lievens · Journal of the Academy of Marketing Science · 2007 · 286 citations · Full text

Exploratory Study, Customer Satisfaction, Service Innovation +20

Communal Service Delivery

Utpal M. Dholakia, Vera Blažević, Caroline Wiertz et al. · Journal of Service Research · 2009 · 235 citations

Customer Experience, Customer Satisfaction, Business-to-business Research +20

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