María Pilar Martínez‐Ruiz

A multidimensional analysis of the information sources construct and its relevance for destination image formation

Isabel Llodrà-Riera, María Pilar Martínez‐Ruiz, Ana Isabel Jiménez‐Zarco et al. · Tourism Management · 2014 · 286 citations

Image Formation, Engineering, Information Retrieval +13

Factors influencing repeat visits to a destination: The influence of group composition

Sara Campo, Joan Baptista Garau Vadell, María Pilar Martínez‐Ruiz · Tourism Management · 2009 · 179 citations

Customer Satisfaction, Destination Marketing, Activity-travel Pattern +12

The impact of retail store format on the satisfaction-loyalty link: An empirical investigation

Omid Kamran‐Disfani, Murali K. Mantrala, Alicia Izquierdo‐Yusta et al. · Journal of Business Research · 2017 · 118 citations

Customer Experience, Customer Satisfaction, Service Quality +10

Customer satisfaction's key factors in Spanish grocery stores: Evidence from hypermarkets and supermarkets

María Pilar Martínez‐Ruiz, Ana Isabel Jiménez‐Zarco, Alicia Izquierdo‐Yusta · Journal of Retailing and Consumer Services · 2010 · 82 citations

Customer Experience, Customer Satisfaction, Spanish Grocery Stores +11

Studying the impact of food values, subjective norm and brand love on behavioral loyalty

Alicia Izquierdo‐Yusta, María Pilar Martínez‐Ruiz, Héctor Hugo Pérez–Villarreal · Journal of Retailing and Consumer Services · 2021 · 67 citations · Full text

Marketing, Behavioral Sciences, Subjective Norm +10