Concepedia

Jon M. Hawes

JM

26

Publications

1.6K

Citations

19

H-Index

1982

Active since

Affiliations

University of Akron(Current)

Baylor University

College of Business Administration

Florida State University

Indiana State University

Jon M. Hawes is an author at University of Akron specializing in management, marketing, and business.

Top concepts

ManagementMarketingBusinessConsumer ResearchCustomer SatisfactionMarketing ManagementConsumer BehaviorMarketing StrategySales ManagementTrust

Publications per year

1982–2017

26

Publications

26

Trust Earning Perceptions of Sellers and Buyers

Jon M. Hawes, Kenneth E. Mast, John E. Swan · Journal of Personal Selling and Sales Management · 2013 · 275 citations

Trust Metric, Customer Satisfaction, Demands Effective Trust +10

A taxonomy of competitive retailing strategies

Jon M. Hawes, William F. Crittenden · Strategic Management Journal · 1984 · 219 citations

Competitive Retailing Strategies, U.s. Supermarket Chains, Management +13

Shopping patterns of the rural consumer: Exploring the relationship between shopping orientations and outshopping

James R. Lumpkin, Jon M. Hawes, William R. Darden · Journal of Business Research · 1986 · 128 citations

Customer Satisfaction, Economics, Buying Behavior +8

Perceived risk and the selection of a retail patronage mode

Jon M. Hawes, James R. Lumpkin · Journal of the Academy of Marketing Science · 1986 · 108 citations

Customer Experience, Customer Satisfaction, Behavioral Decision Making +9

Understanding the outshopper

Jon M. Hawes, James R. Lumpkin · Journal of the Academy of Marketing Science · 1984 · 100 citations

Rows per page

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