Concepedia
Statistics
Publications
26
Citations
1.6K
H-Index
19
Active since
1982
Affiliations
University of Akron(Current)
Baylor University
College of Business Administration
Florida State University
Indiana State University
Jon M. Hawes is an author at University of Akron specializing in management, marketing, and business.
Top concepts
ManagementMarketingBusinessConsumer ResearchCustomer SatisfactionMarketing ManagementConsumer BehaviorMarketing StrategySales ManagementTrust
Publications per year
1982–2017
Trust Earning Perceptions of Sellers and Buyers
Jon M. Hawes, Kenneth E. Mast, John E. Swan · Journal of Personal Selling and Sales Management · 2013 · 275 citations
Trust Metric, Customer Satisfaction, Demands Effective Trust +10
A taxonomy of competitive retailing strategies
Jon M. Hawes, William F. Crittenden · Strategic Management Journal · 1984 · 219 citations
Competitive Retailing Strategies, U.s. Supermarket Chains, Management +13
Shopping patterns of the rural consumer: Exploring the relationship between shopping orientations and outshopping
James R. Lumpkin, Jon M. Hawes, William R. Darden · Journal of Business Research · 1986 · 128 citations
Customer Satisfaction, Economics, Buying Behavior +8
Perceived risk and the selection of a retail patronage mode
Jon M. Hawes, James R. Lumpkin · Journal of the Academy of Marketing Science · 1986 · 108 citations
Customer Experience, Customer Satisfaction, Behavioral Decision Making +9
Understanding the outshopper
Jon M. Hawes, James R. Lumpkin · Journal of the Academy of Marketing Science · 1984 · 100 citations
Hyperparasite
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