31
Publications
2.4K
Citations
26
H-Index
2008
Active since
Kuo‐Chien Chang is an author at Chihlee Institute of Technology specializing in marketing, management, and customer satisfaction.
Top concepts
MarketingCustomer SatisfactionManagementBusinessConsumer ResearchConsumer BehaviorTourismHospitality MarketingHospitality ManagementHospitality Industry
Publications per year
2008–2023
31
31
Chia‐Lin Hsu, Kuo‐Chien Chang, Mu‐Chen Chen · Information Systems and e-Business Management · 2011 · 439 citations
Customer Experience, Customer Satisfaction, Online Customer Behavior +12
Rows per page
1–5 of 31