Concepedia

Barbara Everitt Bryant

BE

Statistics

Publications

6

Citations

5.9K

H-Index

6

Active since

1975

Affiliations

Quality Research(Current)

Donaldson (United States)

Michigan Department of Environment, Great Lakes, and Energy

Barbara Everitt Bryant is an author at Quality Research specializing in management, business, and consumer research.

Top concepts

BusinessMarketingManagementConsumer ResearchEconomicsService QualityCustomer SatisfactionTourismEconometricsConsumer Choice

Publications per year

1975–2004

6

Publications

6

The American Customer Satisfaction Index: Nature, Purpose, and Findings

Claes Fornell, Michael D. Johnson, Eugene W. Anderson et al. · Journal of Marketing · 1996 · 3.8K citations

Customer Profitability, Customer Satisfaction, Economics +12

The American Customer Satisfaction Index: Nature, Purpose, and Findings

Claes Fornell, Michael D. Johnson, Eugene W. Anderson et al. · Journal of Marketing · 1996 · 1.9K citations

Customer Profitability, Customer Satisfaction, Economics +12

Respondent Selection in a Time of Changing Household Composition

Barbara Everitt Bryant · Journal of Marketing Research · 1975 · 65 citations

Field Tests, Engineering, Population Science +18

Travel Market Segmentation and the Implementation of Market Strategies

Barbara Everitt Bryant, Andrew Morrison · Journal of Travel Research · 1980 · 51 citations

Tourism Management, Tourism Supply, Michigan Department +16

Respondent Selection in a Time of Changing Household Composition

Barbara Everitt Bryant · Journal of Marketing Research · 1975 · 34 citations

Choice Model, Social Behavior, Consumer Research +2

1–5 of 6