Ibrahim Lewis Mukattash

Enhancing consumers’ self-reported loyalty intentions in Islamic Banks: The relationship between service quality and the mediating role of customer satisfaction

Ala’ Omar Dandis, Len Tiu Wright, Donna Marie Wallace-Williams et al. · Cogent Business & Management · 2021 · 47 citations · Full text

The Effect of Human Resource Management Practices on Organizational Commitment in Chain Pharmacies in Jordan

Haneen Bisharat, Bader Yousef Obeidat, Ala’aldin Alrowwad et al. · International Journal of Business and Management · 2016 · 46 citations · Full text

Marketing, Human Resource Management Development, Customer Satisfaction +14

The effect of multidimensional service quality on word of mouth in university on-campus healthcare centers

Ala’ Omar Dandis, Amr Anwar Jarrad, Jamal M. M. Joudeh et al. · The TQM Journal · 2021 · 41 citations

Total Quality Management, Customer Satisfaction, Administration Quality +14

Pharmacists’ perception of their role during COVID-19: a qualitative content analysis of posts on Facebook pharmacy groups in Jordan

Tareq L. Mukattash, Anan S. Jarab, Ibrahim Lewis Mukattash et al. · Pharmacy Practice · 2020 · 38 citations · Full text

Willingness and readiness to test for COVID‐19; A qualitative exploration of community pharmacists

Tareq L. Mukattash, Anan S. Jarab, Rana Abu Farha et al. · International Journal of Clinical Practice · 2020 · 24 citations