Concepedia

Jamie Carlson

JC

48

Publications

6.1K

Citations

29

H-Index

2003

Active since

Affiliations

University of Newcastle Australia(Current)

The University of Sydney

University of Tasmania

Macquarie University

Shandong University

Jamie Carlson is an author at University of Newcastle Australia specializing in marketing, management, and business.

Top concepts

MarketingManagementBusinessCustomer SatisfactionConsumer ResearchInteractive MarketingConsumer BehaviorDigital MarketingCommunicationBrand Management

Publications per year

2003–2025

48

Publications

48

Setting the future of digital and social media marketing research: Perspectives and research propositions

Yogesh K. Dwivedi, Elvira Ismagilova, David L. Hughes et al. · International Journal of Information Management · 2020 · 2.3K citations · Full text

Examining the drivers and brand performance implications of customer engagement with brands in the social media environment

Natalie Jane de Vries, Jamie Carlson · Journal of Brand Management · 2014 · 410 citations

Customer Satisfaction, Social Media, Brand Equity +14

Exploring the relationships between e‐service quality, satisfaction, attitudes and behaviours in content‐driven e‐service web sites

Jamie Carlson, Aron O’Cass · Journal of Services Marketing · 2010 · 346 citations

Customer Satisfaction, Cultural Consumption, Digital Marketing +22

A model of disparities: risk factors associated with COVID-19 infection

Yelena Rozenfeld, Jennifer Beam, Haley Maier et al. · International Journal for Equity in Health · 2020 · 344 citations · Full text

Customer engagement behaviours in social media: capturing innovation opportunities

Jamie Carlson, Mohammad M. Rahman, Ranjit Voola et al. · Journal of Services Marketing · 2018 · 327 citations

Customer Satisfaction, Digital Marketing, Consumer Research +22

Rows per page

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