Concepedia

Sherry Lotz

SL

19

Publications

2.4K

Citations

18

H-Index

1999

Active since

Affiliations

University of Arizona(Current)

Colorado State University Pueblo

Sherry Lotz is an author at University of Arizona specializing in marketing, management, and consumer research.

Top concepts

MarketingManagementConsumer ResearchConsumer BehaviorBusinessCustomer SatisfactionConsumer Decision MakingCultureEducationEthnicity

Publications per year

1999–2017

19

Publications

19

An online prepurchase intentions model

Soyeon Shim, Mary Ann Eastlick, Sherry Lotz et al. · Journal of Retailing · 2001 · 782 citations

Customer Satisfaction, Online Customer Behavior, Digital Marketing +7

Understanding online B-to-C relationships: An integrated model of privacy concerns, trust, and commitment

Mary Ann Eastlick, Sherry Lotz, Patricia T. Warrington · Journal of Business Research · 2006 · 567 citations

Social Influence, Communication, Social Media +16

Profiling potential adopters and non‐adopters of an interactive electronic shopping medium

Mary Ann Eastlick, Sherry Lotz · International Journal of Retail & Distribution Management · 1999 · 216 citations

Shopping Patterns, Consumer Uncertainty, Innovation Adoption +19

Ethnic identity, socialization factors, and culture‐specific consumption behavior

Jing Xu, Soyeon Shim, Sherry Lotz et al. · Psychology and Marketing · 2003 · 129 citations · Full text

Ethnicity, Cultural Consumption, Social Psychology +18

The Role of Perceived Control in Customer Value Cocreation and Service Recovery Evaluation

Lin Guo, Sherry Lotz, Chuanyi Tang et al. · Journal of Service Research · 2015 · 124 citations

Customer Satisfaction, Services Management, Consumer Research +18

Rows per page

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