Francisco G. Rodríguez-González

Bringing Kaizen to the classroom: lessons learned in an Operations Management course

Manuel F. Suárez‐Barraza, Francisco G. Rodríguez-González · Total Quality Management & Business Excellence · 2015 · 37 citations

Management, Business Administration, Operations Management +9

Cornerstone root causes through the analysis of the Ishikawa diagram, is it possible to find them?

Manuel F. Suárez‐Barraza, Francisco G. Rodríguez-González · International Journal of Quality and Service Sciences · 2018 · 37 citations

Management, Operations Management, Quality Management +10

Measuring academic service performance for competitive advantage in tertiary education institutions: the development of the TEdPERF scale

Francisco G. Rodríguez-González, Paulina Segarra · International Review on Public and Nonprofit Marketing · 2016 · 20 citations

Management, Educational Measurement, Higher Education +16

In search of “Muda” through the TKJ diagram

Manuel F. Suárez‐Barraza, Su Mi Dahlgaard‐Park, Francisco G. Rodríguez-González et al. · International Journal of Quality and Service Sciences · 2016 · 15 citations

Management, Organization Studies, Quality Management +10

Introduction to the special issue on Kaizen: an ancient operation innovation strategy for organizations of the XXI century

Manuel F. Suárez‐Barraza, Francisco G. Rodríguez-González, José Ángel Miguel Dávila · The TQM Journal · 2018 · 15 citations

Management, Innovation Management, Strategy +12