José Ángel Miguel Dávila

External stakeholder engagement: Complementary and substitutive effects on firms' eco‐innovation

Enrique Acebo, José Ángel Miguel Dávila, Mariano Nieto Antolín · Business Strategy and the Environment · 2021 · 80 citations · Full text

External Stakeholder Engagement, Innovation Adoption, Eco-innovation +26

Safety Management System in TQM environments

Jesús Álvarez Santos, José Ángel Miguel Dávila, Liliana Herrera et al. · Safety Science · 2017 · 65 citations · Full text

Total Quality Management, Safety Management System, Engineering +5

Supply chain value stream mapping: a new tool of operation management

Manuel F. Suárez‐Barraza, José Ángel Miguel Dávila, Carolina Vásquez-García · International Journal of Quality & Reliability Management · 2016 · 56 citations

Supply Chain Performance, Engineering, Business Intelligence +26

Operations in banking: the service quality and effects on satisfaction and loyalty

José Ángel Miguel Dávila, Laura Cabeza García, Laura Valdunciel et al. · Service Industries Journal · 2010 · 48 citations

Total Quality Management, Customer Satisfaction, New Technologies +14

Kaizen, a continuous improvement practice in organizations

Karla María Alvarado Ramírez, Victor Pumisacho, José Ángel Miguel Dávila et al. · The TQM Journal · 2018 · 40 citations

Total Quality Management, Engineering, Continual Improvement Process +18