Concepedia

Hooman Estelami

HE

40

Publications

1.8K

Citations

23

H-Index

1997

Active since

Affiliations

Fordham University(Current)

Singapore Management University

Hooman Estelami is an author at Fordham University specializing in business, management, and marketing.

Top concepts

ManagementBusinessMarketingConsumer ResearchConsumer BehaviorEconomicsBehavioral Decision MakingCustomer SatisfactionConsumer ChoiceConsumer Uncertainty

Publications per year

1997–2023

40

Publications

40

Competitive and Procedural Determinants of Delight and Disappointment in Consumer Complaint Outcomes

Hooman Estelami · Journal of Service Research · 2000 · 191 citations

Customer Satisfaction, Behavioral Decision Making, Consumer Research +18

Macro-economic determinants of consumer price knowledge: A meta-analysis of four decades of research

Hooman Estelami, Donald R. Lehmann, Alfred C. Holden · International Journal of Research in Marketing · 2001 · 176 citations

Economics, Consumer Economics, Consumer Study +10

Alternative Indexes for Monitoring Customer Perceptions of Service Quality: A Comparative Evaluation in a Retail Context

Robert F. Hurley, Hooman Estelami · Journal of the Academy of Marketing Science · 1998 · 118 citations

Total Quality Management, Customer Satisfaction, Service Quality +10

The Impact of Research Design on Consumer Price Recall Accuracy: An Integrative Review

Hooman Estelami, David Lehmann · Journal of the Academy of Marketing Science · 2001 · 106 citations

Economics, Behavioral Decision Making, Consumer Study +10

The Effect of Price Presentation Tactics on Consumer Evaluation Effort of Multi-Dimensional Prices

Hooman Estelami · The Journal of Marketing Theory and Practice · 2003 · 84 citations

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