JéAnna Abbott

Generative Artificial Intelligence in the Hospitality and Tourism Industry: Developing a Framework for Future Research

Tarik Doğru, Nathan Line, Makarand Mody et al. · Journal of Hospitality & Tourism Research · 2023 · 235 citations

Artificial Intelligence, Tourism Management, Engineering +31

The Hospitality Culture Scale: A measure organizational culture and personal attributes

Mary Dawson, JéAnna Abbott, Stowe Shoemaker · International Journal of Hospitality Management · 2010 · 160 citations

Hospitality Human Resources, Culture, Hospitality Culture Scale +11

Hospitality and Tourism Research Rankings by Author, University, and Country Using Six Major Journals

Kwangmin Park, WooMi Jo Phillips, Deborah D. Canter et al. · Journal of Hospitality & Tourism Research · 2011 · 158 citations

Internal Relationship Marketing: Korean Casino Employees’ Job Satisfaction and Organizational Commitment

Ki‐Joon Back, Choong‐Ki Lee, JéAnna Abbott · Cornell Hospitality Quarterly · 2010 · 151 citations

Customer Satisfaction, Human Resource Management, Organizational Behavior +16

Organizational trust in times of COVID-19: Hospitality employees’ affective responses to managers’ communication

Renata F. Guzzo, Xingyu Wang, Juan M. Madera et al. · International Journal of Hospitality Management · 2020 · 124 citations · Full text

Affective Responses, Employee Attitude, Organizational Communication +12