Renata F. Guzzo

Organizational trust in times of COVID-19: Hospitality employees’ affective responses to managers’ communication

Renata F. Guzzo, Xingyu Wang, Juan M. Madera et al. · International Journal of Hospitality Management · 2020 · 124 citations · Full text

Affective Responses, Employee Attitude, Organizational Communication +12

A Micro-Level View of CSR: A Hospitality Management Systematic Literature Review

Renata F. Guzzo, JéAnna Abbott, Juan M. Madera · Cornell Hospitality Quarterly · 2019 · 123 citations

Tourism Management, Hospitality, Micro-level View +18

Workplace ostracism: Impact on social capital, organizational trust, and service recovery performance

Ayşın Paşamehmetoğlu, Renata F. Guzzo, Priyanko Guchait · Journal of Hospitality and Tourism Management · 2022 · 57 citations

Employee Involvement, Work Attitude, Social Identity +11

Corporate Social Responsibility and Individual Outcomes: The Mediating Role of Gratitude and Compassion at Work

Renata F. Guzzo, Xingyu Wang, JéAnna Abbott · Cornell Hospitality Quarterly · 2020 · 45 citations · Full text

Organizations, Mediating Role, Empathy +24

How CSR and well-being affect work-related outcomes: a hospitality industry perspective

Renata F. Guzzo, JéAnna Abbott, Minwoo Lee · International Journal of Contemporary Hospitality Management · 2022 · 38 citations

Csr Participation, Csr Perceptions, Hospitality +20