Ki‐Joon Back - Concepedia

Author

Ki‐Joon Back

University of Houston ORCID

Also Known As

Ki Joon Back, Ki-Joon Back, Ki‐Joon Back

121

Publications

6.6K

Citations

H-Index

143

Concepts

All Affiliations

University of Houston Kyung Hee University Kansas State University Taylor's University Hong Kong Polytechnic University

About

Ki‐Joon Back is an author at University of Houston specializing in business, marketing, and management.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	39	52	4.9K
2	Arts	2	2	50
3	Health Sciences	2	2	163
4	Education	1	1	55
5	Engineering	1	1	123

Ki‐Joon Back

Publications

6.2K

Citations

H-Index

Page 1

	Year	Citations
A Brand Loyalty Model Involving Cognitive, Affective, and Conative Brand Loyalty and Customer Satisfaction Ki‐Joon Back, Sara Parks Journal of Hospitality & Tourism Research Customer SatisfactionConative Brand LoyaltyBrand EquityService QualityDigital Marketing	2003	416
Influencing factors on restaurant customers’ revisit intention: The roles of emotions and switching barriers Heesup Han, Ki‐Joon Back, Betsy B. Barrett International Journal of Hospitality Management Customer ExperienceCustomer SatisfactionConsumer Decision MakingBehavioral SciencesBehavioral Decision Making	2009	356
The Effects of Image Congruence on Customers’ Brand Loyalty in the Upper Middle-Class Hotel Industry Ki‐Joon Back Journal of Hospitality & Tourism Research Customer SatisfactionDigital MarketingConsumer ResearchBrand StrategyHospitality	2005	282
Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction Yongwook Ju, Ki‐Joon Back, Youngjoon Choi, International Journal of Hospitality Management Customer SatisfactionService QualityDigital MarketingService ResearchManagement	2018	252
Antecedents and consequences of customer brand engagement in integrated resorts Jiseon Ahn, Ki‐Joon Back International Journal of Hospitality Management Customer SatisfactionCustomer Brand EngagementHospitality MarketingBrand StrategyConsumer Research	2018	211
Family Restaurant Brand Personality and Its Impact On Customer's eMotion, Satisfaction, and Brand Loyalty Yong‐Ki Lee, Ki‐Joon Back, Jinyoung Kim Journal of Hospitality & Tourism Research Customer ExperienceCustomer SatisfactionDigital MarketingFive-factor ModelConsumer Research	2009	204
Attendee-based brand equity Jin‐Soo Lee, Ki‐Joon Back Tourism Management MarketingManagementBrand StrategyBrand DevelopmentBusiness	2007	199
Relationships Among Image Congruence, Consumption Emotions, and Customer Loyalty in the Lodging Industry Heesup Han, Ki‐Joon Back Journal of Hospitality & Tourism Research Customer SatisfactionConsumption EmotionsConsumer ResearchHospitalityConsumer Engagement	2008	198
Modeling Roles of Service Recovery Strategy: A Relationship-Focused View Chihyung Ok, Ki‐Joon Back, Carol W. Shanklin Journal of Hospitality & Tourism Research Service ProviderCustomer SatisfactionService Recovery StrategyRecovery ScenariosService Quality	2005	188
Quality of work life and job satisfaction among frontline hotel employees Jin‐Soo Lee, Ki‐Joon Back, Eric S.W. Chan International Journal of Contemporary Hospitality Management Customer SatisfactionQuality Of LifeFrontline Hotel EmployeesJob PerformanceHospitality	2015	173

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