Concepedia

Youngjoon Choi

YC

53

Publications

4.1K

Citations

30

H-Index

2002

Active since

Affiliations

Hong Kong Polytechnic University(Current)

Ewha Womans University

Kyung Hee University

Leeds Beckett University

Pennsylvania State University

Youngjoon Choi is an author at Hong Kong Polytechnic University specializing in tourism, marketing, and business.

Top concepts

TourismBusinessMarketingManagementDestination MarketingCommunicationConsumer ResearchCustomer SatisfactionPublic HealthUser Experience

Publications per year

2002–2025

53

Publications

53

Preference for robot service or human service in hotels? Impacts of the COVID-19 pandemic

Seongseop Kim, Jungkeun Kim, Frank Badu‐Baiden et al. · International Journal of Hospitality Management · 2020 · 530 citations · Full text

Global Health, Hospital Environment, Covid-19 Pandemic +10

Service robots in hotels: understanding the service quality perceptions of human-robot interaction

Youngjoon Choi, Miju Choi, Munhyang Oh et al. · Journal of Hospitality Marketing & Management · 2019 · 462 citations

Examining the Role of Emotional and Functional Values in Festival Evaluation

Jin‐Soo Lee, Choong‐Ki Lee, Youngjoon Choi · Journal of Travel Research · 2010 · 390 citations

Customer Satisfaction, Festival Studies, Affective Variable +22

Virtual travel experience and destination marketing: Effects of sense and information quality on flow and visit intention

Sohyun An, Youngjoon Choi, Choong‐Ki Lee · Journal of Destination Marketing & Management · 2020 · 264 citations

Customer Satisfaction, Destination Marketing, Tourism Marketing +13

Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction

Yongwook Ju, Ki‐Joon Back, Youngjoon Choi et al. · International Journal of Hospitality Management · 2018 · 252 citations · Full text

Customer Satisfaction, Service Quality, Digital Marketing +8

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