Yun Victoria Chen

Hotel guests’ social commerce intention

GuoQiong Ivanka Huang, Yun Victoria Chen, IpKin Anthony Wong · International Journal of Contemporary Hospitality Management · 2020 · 58 citations · Full text

Customer Satisfaction, Tourism Management, Dyadic Theoretical Model +23

Craving better health? Influence of socio-political conformity and health consciousness on goal-directed rural-eco tourism

Yuangang Zhang, IpKin Anthony Wong, Xialei Duan et al. · Journal of Travel & Tourism Marketing · 2021 · 53 citations · Full text

Travel Studies, Ultimate Goal, Socio-political Conformity +15

Longing for the heritage treasure: reconnecting the self and the heritage site through nostalgic reminiscences and psychological ownership

Zhiwei Lin, IpKin Anthony Wong, Gongpeng Zhang et al. · Journal of Travel & Tourism Marketing · 2022 · 40 citations

Heritage Treasure, Nostalgic Heritage Tourism, Cultural Heritage +17

When employees fight back: Investigating how customer incivility and procedural injustice can impel employee retaliation

Suk Ha Grace Chan, Zhiwei Lin, IpKin Anthony Wong et al. · International Journal of Hospitality Management · 2022 · 36 citations

Employee Involvement, Customer Satisfaction, Customer Incivility +11

Having fun in micro-celebrity restaurants: The role of social interaction, foodstagramming, and sharing satisfaction

Yun Victoria Chen, IpKin Anthony Wong, Wai Yie Leong et al. · International Journal of Hospitality Management · 2024 · 20 citations · Full text