Concepedia

Zhiwei Lin

ZL

36

Publications

1.3K

Citations

22

H-Index

2000

Active since

Affiliations

Sun Yat-sen University(Current)

City University of Macau

University of Macau

Beijing Union University

China Tourism Academy

Zhiwei Lin is an author at Sun Yat-sen University specializing in business, management, and tourism.

Top concepts

BusinessTourismManagementMarketingEngineeringCustomer SatisfactionCultureSocial SciencesHospitality IndustryHospitality Marketing

Publications per year

2000–2024

36

Publications

36

Smart dining, smart restaurant, and smart service quality (SSQ)

IpKin Anthony Wong, Jingwen Huang, Zhiwei Lin et al. · International Journal of Contemporary Hospitality Management · 2022 · 95 citations

Customer Satisfaction, Services Management, Foodservice System +20

Artificial intelligence as a boundary-crossing object for employee engagement and performance

Catherine Prentice, IpKin Anthony Wong, Zhiwei Lin · Journal of Retailing and Consumer Services · 2023 · 94 citations · Full text

Artificial Intelligence, Organizations, Engineering +21

Restoring hope and optimism through staycation programs: an application of psychological capital theory

IpKin Anthony Wong, Zhiwei Lin, IokTeng Esther Kou · Journal of Sustainable Tourism · 2021 · 89 citations

Understanding the role of atmospheric cues of travel apps: A synthesis between media richness and stimulus–organism–response theory

Shushan Wu, IpKin Anthony Wong, Zhiwei Lin · Journal of Hospitality and Tourism Management · 2021 · 87 citations

Cognitive Science, Travel Apps, Atmospheric Cues +13

Hotel AI service: Are employees still needed?

IpKin Anthony Wong, Tingting Zhang, Zhiwei Lin et al. · Journal of Hospitality and Tourism Management · 2023 · 78 citations

Artificial Intelligence, Engineering, Automation +8

Rows per page

1–5 of 36