Concepedia

Taylor Ellis

TE

Statistics

Publications

6

Citations

1.1K

H-Index

6

Active since

1999

Affiliations

University of Central Florida(Current)

Taylor Ellis is an author at University of Central Florida specializing in business, hospitality management, and management.

Top concepts

BusinessManagementHospitality ManagementMarketingHospitalityHospitality IndustryHospitality MarketingTourismHotel IndustryService Quality

Publications per year

1999–2016

6

Publications

6

Customer satisfaction and its measurement in hospitality enterprises

Abraham Pizam, Taylor Ellis · International Journal of Contemporary Hospitality Management · 1999 · 663 citations · Full text

Total Quality Management, Customer Satisfaction, Tourism Management +17

Customer satisfaction and its measurement in hospitality enterprises: a revisit and update

Abraham Pizam, Valeriya Shapoval, Taylor Ellis · International Journal of Contemporary Hospitality Management · 2016 · 257 citations · Full text

Total Quality Management, Customer Satisfaction, Service Quality +15

Revenue management underpinnings: an exploratory review

Randall S. Upchurch, Taylor Ellis, Junwon Seo · International Journal of Hospitality Management · 2002 · 51 citations

Revenue Management, Revenue Model, Financial Management +6

Summary of Assessment in Higher Education and the Management of Student-Learning Data

Patrick Moskal, Taylor Ellis, Thomas L. Keon · Academy of Management Learning and Education · 2008 · 51 citations

Assessment Process, Student Assessment, Student-learning Data +12

Absenteeism and Turnover in the Hospitality Industry

Abraham Pizam, Taylor Ellis · Dialnet (Universidad de la Rioja) · 1999 · 26 citations

Employee Involvement, Hospitality Human Resources, Hospitality Marketing +7

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