Chanaka Jayawardhena

Changes in the banking sector – the case of Internet banking in the UK

Chanaka Jayawardhena, Paul Foley · Internet Research · 2000 · 589 citations

Customer Satisfaction, Internet Banking Operations, Digital Marketing +20

Customer relationship building: The role of brand attractiveness and consumer–brand identification

Alaa M. Elbedweihy, Chanaka Jayawardhena, Mohamed H. Elsharnouby et al. · Journal of Business Research · 2016 · 313 citations · Full text

Marketing, Relationship Marketing, Customer Relationship Building +13

E‐consumer behaviour

Charles Dennis, Bill Merrilees, Chanaka Jayawardhena et al. · European Journal of Marketing · 2009 · 262 citations · Full text

E‐consumer Behaviour, Digital Marketing, Consumer Study +16

Personal values’ influence on e‐shopping attitude and behaviour

Chanaka Jayawardhena · Internet Research · 2004 · 250 citations

Customer Satisfaction, Digital Marketing, Consumer Motivation +19

Website design quality and usage behavior: Unified Theory of Acceptance and Use of Technology

Kholoud AlQeisi, Charles Dennis, Eleftherios Alamanos et al. · Journal of Business Research · 2014 · 244 citations · Full text

Customer Satisfaction, User Perception, Usage Behavior +13