Concepedia

Feride Bahar Işın

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Publications

4

Citations

130

H-Index

4

Active since

2010

Affiliations

Başkent University(Current)

Feride Bahar Işın is an author at Başkent University specializing in business, service quality, and customer satisfaction.

Top concepts

BusinessMarketingManagementEngineeringService QualityCustomer SatisfactionEntropyBrandingCovid-19Statistics

Publications per year

2010–2020

4

Publications

4

A quality function deployment application using qualitative and quantitative analysis in after sales services

Fatma Pakdil, Feride Bahar Işın, Hande Genç · Total Quality Management & Business Excellence · 2012 · 46 citations

Total Quality Management, Customer Satisfaction, Engineering +17

Focusing on the big picture while observing the concerns of both managers and passengers in the post-covid era

Simge Samancı, Kumru Didem Atalay, Feride Bahar Işın · Journal of Air Transport Management · 2020 · 33 citations

Public Policy, Global Health Crisis, Post-covid Era +10

Strategic objectives and competitive advantages of private label products

Murat Hakan Altıntaş, Serkan Kılıç, Gokhan Senol et al. · International Journal of Retail & Distribution Management · 2010 · 28 citations

Product Labeling, Brand Strategy, Consumer Research +17

FIPIA with information entropy: A new hybrid method to assess airline service quality

Kumru Didem Atalay, Buket Atalay, Feride Bahar Işın · Journal of Air Transport Management · 2019 · 23 citations

Reliability, Customer Satisfaction, Engineering +14

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