Concepedia
Journal of Air Transport Management · 2020 · 34 citations · 107 references
ManagementPublic ManagementTransportTransportationPandemic Response
107
Fuzzy sets
L. A. Zadeh · Information and Control · 1965 · 66.1K citations
SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality
A. Parasuraman, Leonard L. Berry, Valarie A. Zeithaml · Zenodo (CERN European Organization for Nuclear Research) · 1988 · 21.2K citations · Full text
Business, Marketing, Marketing Management +12
The concept of a linguistic variable and its application to approximate reasoning-III
L. A. Zadeh · Information Sciences · 1975 · 12.2K citations
Computing, Computer Science, Knowledge Representation +3
The concept of a linguistic variable and its application to approximate reasoning—I
Lotfi A. Zadeh · Information Sciences · 1975 · 12K citations
Computing, Computer Science, Knowledge Representation +4
Focus Groups: A Practical Guide for Applied Research
Janet Mancini Billson · DigitalCommons - WayneState (Wayne State University) · 1989 · 8.6K citations · Full text
Social Sciences, Social Psychology, Group Processes +10