Concepedia

Norman Peng

NP

37

Publications

2.3K

Citations

23

H-Index

2002

Active since

Affiliations

University of Westminster(Current)

Ming Chuan University

Glasgow Caledonian University

University of Roehampton

Royal Holloway University of London

Norman Peng is an author at University of Westminster specializing in marketing, business, and tourism.

Top concepts

MarketingBusinessTourismManagementConsumer ResearchConsumer BehaviorHospitality MarketingCustomer SatisfactionDestination MarketingHospitality Management

Publications per year

2002–2023

37

Publications

37

Antecedents of luxury brand purchase intention

Kuang‐Peng Hung, Annie Chen, Norman Peng et al. · Journal of Product & Brand Management · 2011 · 336 citations

Customer Satisfaction, Luxury, Value Theory +22

The Customer Economics of Internet Privacy

Roland T. Rust, P.K. Kannan, Norman Peng · Journal of the Academy of Marketing Science · 2002 · 243 citations

Internet Privacy, Engineering, Digital Marketing +10

Green hotel knowledge and tourists’ staying behavior

Annie Chen, Norman Peng · Annals of Tourism Research · 2012 · 207 citations · Full text

Customer Satisfaction, Culture, Tourism Management +8

The effects of luxury restaurant environments on diners’ emotions and loyalty

Annie Chen, Norman Peng, Kuang‐Peng Hung · International Journal of Contemporary Hospitality Management · 2015 · 135 citations · Full text

Customer Satisfaction, Consumer Study, Consumer Research +19

Examining Chinese consumers’ luxury hotel staying behavior

Annie Chen, Norman Peng · International Journal of Hospitality Management · 2014 · 134 citations · Full text

Tourism Management, Culture, Destination Marketing +8

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