Concepedia

Chiara Rossato

CR

12

Publications

455

Citations

12

H-Index

2014

Active since

Affiliations

University of Verona(Current)

University of Salerno

University of Urbino

Universidad de Huelva

Chiara Rossato is an author at University of Verona specializing in management, business, and marketing.

Top concepts

BusinessMarketingManagementStrategic ManagementCustomer SatisfactionTourismUser ExperienceBusiness StrategyHospitality ManagementDesign

Publications per year

2014–2023

12

Publications

12

Finding a way towards high-quality, accessible tourism: the role of digital ecosystems

Fabio Cassia, Paola Castellani, Chiara Rossato et al. · The TQM Journal · 2020 · 71 citations · Full text

Tourism Management, Tourism Experience, Digital Ecosystem +14

The contribution of digitalisation to business longevity from a competitiveness perspective

Chiara Rossato, Paola Castellani · The TQM Journal · 2020 · 65 citations · Full text

Digital Business, Business Intelligence, Digital Marketing +25

Tacit knowledge sharing in knowledge-intensive firms: the perceptions of team members and team leaders

Paola Castellani, Chiara Rossato, Elena Giaretta et al. · Review of Managerial Science · 2019 · 62 citations

Knowledge Management Strategy, Knowledge Exchange, Knowledge Transfer +12

The mediating role of visitor satisfaction in the relationship between museum experience and word of mouth: evidence from Italy

Massimiliano Vesci, Emanuela Conti, Chiara Rossato et al. · The TQM Journal · 2020 · 60 citations

Customer Satisfaction, Visitor Satisfaction, Mediating Role +23

Improving online food ordering and delivery service quality by managing customer expectations: evidence from Italy

Angelo Bonfanti, Chiara Rossato, Vania Vigolo et al. · British Food Journal · 2023 · 34 citations · Full text

Customer Experience, Customer Satisfaction, Consumer Research +18

Rows per page

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