Concepedia

Xueming Luo

XL

Statistics

Publications

103

Citations

16.9K

H-Index

52

Active since

2001

Affiliations

Temple University(Current)

The University of Texas at Arlington

Fudan University

Sichuan University

Temple College

Xueming Luo is an author at Temple University specializing in management, business, and marketing.

Top concepts

ManagementBusinessMarketingConsumer ResearchBusiness StrategyInteractive MarketingConsumer BehaviorDigital MarketingCustomer SatisfactionFinance

Publications per year

2001–2024

103

Publications

103

Corporate Social Responsibility, Customer Satisfaction, and Market Value

Xueming Luo, CB Bhattacharya · Journal of Marketing · 2006 · 2.1K citations

Customer Satisfaction, Customer Satisfaction Levels, Management +11

Corporate Social Responsibility, Customer Satisfaction, and Market Value

Xueming Luo, CB Bhattacharya · Journal of Marketing · 2006 · 2K citations

Customer Satisfaction, Customer Satisfaction Levels, Management +11

Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases

Xueming Luo, Siliang Tong, Zheng Fang et al. · Marketing Science · 2019 · 919 citations · Full text

Artificial Intelligence, Customer Satisfaction, Chatbot +18

Social Media and Firm Equity Value

Xueming Luo, Jie Zhang, Wenjing Duan · Information Systems Research · 2012 · 596 citations

Social Medium Monitoring, Digital Marketing, Business Analytics +17

Corporate social performance, analyst stock recommendations, and firm future returns

Xueming Luo, Heli Wang, Sascha Raithel et al. · Strategic Management Journal · 2013 · 503 citations

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