Statistics
Publications
16
Citations
948
H-Index
13
Active since
1980
Affiliations
Harvard University(Current)
Frank V. Cespedes is an author at Harvard University specializing in management, business, and marketing.
Publications per year
1980–2004
16
16
Contemporary Perspectives on Strategic Market Planning
Frank V. Cespedes, Roger A. Kerin, Vijay Mahajan et al. · Journal of Marketing · 1991 · 151 citations
Paul F. Nunes, Frank V. Cespedes · PubMed · 2003 · 125 citations
Customer Experience, Customer Satisfaction, Digital Marketing +18
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