Concepedia

Jan F. Klein

JF

11

Publications

716

Citations

10

H-Index

2016

Active since

Affiliations

Tilburg University(Current)

EBS University of Business and Law

Aalto University

Utrecht University

Hanken School of Economics

Jan F. Klein is an author at Tilburg University specializing in marketing, management, and business.

ORCID

Top concepts

Publications per year

2016–2024

11

Publications

11

Linking pop-up brand stores to brand experience and word of mouth: The case of luxury retail

Jan F. Klein, Tomas Falk, Franz-Rudolf Esch et al. · Journal of Business Research · 2016 · 208 citations

, , +12

Technology-enabled personalization in retail stores: Understanding drivers and barriers

Anne-Sophie Riegger, Jan F. Klein, Katrin Merfeld et al. · Journal of Business Research · 2020 · 184 citations · Full text

Customer Experience: Conceptualization, Measurement, and Application in Omnichannel Environments

Markus Gahler, Jan F. Klein, Michael Paul · Journal of Service Research · 2022 · 129 citations · Full text

, , +17

Technology-enabled personalization: Impact of smart technology choice on consumer shopping behavior

Anne-Sophie Riegger, Katrin Merfeld, Jan F. Klein et al. · Technological Forecasting and Social Change · 2022 · 49 citations · Full text

Customer journey analyses in digital media: exploring the impact of cross-media exposure on customers' purchase decisions

Jan F. Klein, Yuchi Zhang, Tomas Falk et al. · Journal of service management · 2020 · 39 citations · Full text

, , +21

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