Yun Ji Moon

Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type

Woo Gon Kim, Yun Ji Moon · International Journal of Hospitality Management · 2008 · 642 citations

Customer Experience, Customer Satisfaction, Service Research +12

A Model for the Value of Intellectual Capital

Yun Ji Moon, Hyo Gun Kym · Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration · 2009 · 192 citations

Ip Management, Accounting, Management +11

Hotel guests’ social media acceptance in luxury hotels

M. Claudia tom Dieck, Timothy Jung, Woo Gon Kim et al. · International Journal of Contemporary Hospitality Management · 2017 · 98 citations · Full text

Customer Satisfaction, Digital Marketing, Consumer Research +25

Service quality factors affecting customer attitudes in online-to-offline commerce

Yun Ji Moon, Deborah J. Armstrong · Information Systems and e-Business Management · 2019 · 64 citations

Customer Satisfaction, Online Customer Behavior, Service Quality +8

The impact of relational leadership and social alignment on information security system effectiveness in Korean governmental organizations

Yun Ji Moon, Myeonggil Choi, Deborah J. Armstrong · International Journal of Information Management · 2018 · 52 citations

Social Alignment, Organizational System, Organizational Communication +14