Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration

HRM Practices and Organizational Commitment: Test of a Mediation Model

John P. Meyer, Catherine Smith · 2000 · 746 citations

Strategic Human Resources, Education, Human Resource Management +19

e‐WOM Scale: word‐of‐mouth measurement scale for e‐services context

Isabelle Goyette, Line Ricard, Jasmin Bergeron et al. · 2010 · 674 citations

Customer Satisfaction, Digital Marketing, Consumer Research +20

A Global Mindset — A Prerequisite for Successful Internationalization?

Niina Nummela, Sami Saarenketo, Kaisu Puumalainen · 2004 · 454 citations

Successful Internationalization, Internationalization, Global Studies +19

Petty Tyranny in Organizations: A Preliminary Examination of Antecedents and Consequences

Blake E. Ashforth · 1997 · 431 citations

Petty Tyranny, Law, Organizational Culture +20

The Impact of Brand Commitment on Loyalty to Retail Service Brands

Gordon Fullerton · 2005 · 427 citations

Customer Satisfaction, Consumer Motivation, Brand Strategy +19