Concepedia

Richard W. Olshavsky

RW

47

Publications

7.3K

Citations

32

H-Index

1972

Active since

Affiliations

Indiana University(Current)

Indiana University Bloomington

University at Albany, State University of New York

University of Missouri

Richard W. Olshavsky is an author at Indiana University specializing in management, business, and marketing.

Top concepts

ManagementMarketingConsumer ResearchBusinessBehavioral Decision MakingConsumer BehaviorSocial SciencesCustomer SatisfactionDecision ScienceBehavioral Science

Publications per year

1972–2001

47

Publications

47

A Reexamination of the Determinants of Consumer Satisfaction

Richard A. Spreng, Scott MacKenzie, Richard W. Olshavsky · Journal of Marketing · 1996 · 1.9K citations

Satisfaction Formation, Customer Satisfaction, Consumer Research +16

A Reexamination of the Determinants of Consumer Satisfaction

Richard A. Spreng, Scott MacKenzie, Richard W. Olshavsky · Journal of Marketing · 1996 · 768 citations

Satisfaction Formation, Customer Satisfaction, Consumer Research +16

Consumer Decision Making-Fact or Fiction?

Richard W. Olshavsky, Donald H. Granbois · Journal of Consumer Research · 1979 · 554 citations

Consumer Uncertainty, Behavioral Decision Making, Consumer Study +16

Consumer Expectations, Product Performance, and Perceived Product Quality

Richard W. Olshavsky, John A. Miller · Journal of Marketing Research · 1972 · 347 citations

Customer Satisfaction, Consumer Expectations, Management +6

Predicting the Onset of Cigarette Smoking in Adolescents: A Longitudinal Study<sup>1</sup>

Laurie Chassin, Clark C. Presson, Steven J. Sherman et al. · Journal of Applied Social Psychology · 1984 · 338 citations

Tobacco Cessation, Substance Use, Adolescent Behavioral Health +24

Rows per page

1–5 of 47