Publication | Closed Access

A segmentation of online reviews by language groups: How English and non-English speakers rate hotels differently

Applied LinguisticsNatural Language ProcessingLanguage GroupsCustomer ReviewEngineeringHow EnglishOnline ReviewsOpinion AggregationCorpus LinguisticsComputational LinguisticsInteractive MarketingUser FeedbackLanguage StudiesContent AnalysisOnline Customer BehaviorLinguisticsText Mining