Concepedia

Qiang Ye

QY

47

Publications

5K

Citations

27

H-Index

2006

Active since

Affiliations

Harbin Institute of Technology(Current)

Hong Kong Polytechnic University

Arizona State University

University of Science and Technology of China

Qiang Ye is an author at Harbin Institute of Technology specializing in marketing, business, and management.

Top concepts

MarketingManagementBusinessConsumer ResearchCustomer SatisfactionInteractive MarketingCommunicationHospitality ManagementDigital MarketingTourism

Publications per year

2006–2024

47

Publications

47

The impact of online user reviews on hotel room sales

Qiang Ye, Rob Law, Bin Gu · International Journal of Hospitality Management · 2008 · 1.2K citations

Hotel Room Sales, Customer Satisfaction, Online Customer Behavior +12

The impact of e-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews

Ziqiong Zhang, Qiang Ye, Rob Law et al. · International Journal of Hospitality Management · 2010 · 743 citations

Customer Satisfaction, Online Popularity, Customer Review +13

Analysis of the perceived value of online tourism reviews: Influence of readability and reviewer characteristics

Bin Fang, Qiang Ye, Deniz Küçükusta et al. · Tourism Management · 2015 · 588 citations · Full text

Customer Satisfaction, Reviewer Characteristics, Customer Review +11

Determinants of Customer Satisfaction in the Hotel Industry: An Application of Online Review Analysis

Huiying Li, Qiang Ye, Rob Law · Asia Pacific Journal of Tourism Research · 2012 · 345 citations

Customer Satisfaction, Tourism Management, Consumer Research +17

The Influence of Hotel Price on Perceived Service Quality and Value in E-Tourism

Qiang Ye, Huiying Li, Zhisheng Wang et al. · Journal of Hospitality & Tourism Research · 2012 · 226 citations

Customer Satisfaction, Tourism Management, Tourism Performance +21

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