Implications of green knowledge sharing, organizational green culture and green training and development for organizational environmental citizenship behavior in the hotel sector

Abstract

Purpose The purpose of this study was to investigate the implications of green knowledge sharing (GKS), organizational green culture (OGC) and green training and development (GTD) for organizational environmental citizenship behavior (OECB) in the hotel sector in Ghana. Design/methodology/approach Using self-administered survey procedures, 415 operational-level employees in hotel facilities provided the data and was analyzed through partial least square structural equation modeling. Bootstrapping was conducted using 10,000 subsamples and Importance-Performance Map Analysis (IPMA) performed. Findings It was established that GKS influences both OECB and OGC. OGC also influenced OECB and played a mediating role in the influence of GKS on OECB. Similarly, GTD played a positive moderating role in the link GKS has on OECB. Finally, it was revealed via IPMA that OECB’s most important antecedent is GKS. Practical implications Due to the roles of GKS and GTD in promoting OGC and OECB, organizations should motivate their employees to share green knowledge and also invest more in GTD. Gamification and sponsoring employees to attend GTD programs are examples of actions to be taken in this regard. Originality/value This study explores antecedents of OECB which is overlooked in the literature in general and specifically, hospitality industry-focused green studies. Using IPMA, it also determines the most important antecedent of OECB which most studies focused on the hospitality industry do not go further to do.