Journal of Marketing · 1972 · 97 citations · 0 references
BusinessMarketingMarketing ManagementConsumer BehaviorPublic OpinionConsumer Decision-makingConsumer InvolvementConsumer TheoryApplicable LegislationConsumer Behavior AnalysisExploratory Case Study
As public concern regarding consumer issues increases, the American consumer has formed definite opinions about business policies and practices, the consumerism movement, and protective government legislation. This exploratory study reports the reactions of a national sample of consumers to these issues.