Journal of Marketing · 1982 · 318 citations · 13 references
BusinessMarketingPsychologyAdvertisingConsumer BehaviorExperimental PsychologyAdvertising AudiencesAdvertising PersuasionAdvertising PsychologyClassical ConditioningMedia EffectsMusic ListeningCognitive Information Processing ApproachExposure Effects On Music PreferenceInformation Processing InvolvementMusic Consumer BehaviorMusic LikingPreference RatingProduct Information Communication
Do features like humor, sex, color, and music in a commercial merely increase our attention to product information in a message, or can they directly influence our attitudes? The results of an experiment using a classical conditioning approach suggest that hearing liked or disliked music while being exposed to a product can directly affect product preferences. A second experiment differentiated communication situations where a classical conditioning approach or an information processing approach might be appropriate in explaining product preference.
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Feeling and thinking: Preferences need no inferences.
Robert B. Zajonc · American Psychologist · 1980 · 7.8K citations · Full text
K. Anders Ericsson, Herbert A. Simon · Psychological Review · 1980 · 4.4K citations