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“Don’t Neglect the User!” – Identifying Types of Human-Chatbot Interactions and their Associated Characteristics

Conversational User InterfaceBehavioral SciencesEngineeringChatbotInterpersonal CommunicationHuman Agent InteractionHuman-machine InteractionSocial ComputingUser ExperienceHuman InteractionIdentifying TypesHuman-computer InteractionConversation AnalysisCommunicationArtsAssociated CharacteristicsHuman-chatbot Interactions