When teams work best: 6,000 team members and leaders tell what it takes to succeed

Abstract

Prologue A Brief Perspective on Teamwork and Collaboration What Makes a Good Team Member? The Abilities and Behaviors That Matter Team Relationships Simple and Easy versus Complicated and Hard Team Problem-Solving Raising and Resolving the Real Issues The Team Leader What Works/What Gets in the Way The Organization Environment Promoting Clarity, Confidence, and Commitment A Final Word Notes Appendix Reliability of the Collaborative Team Leader Instrument