The Joint Commission Journal on Quality and Patient Safety · 2010 · 47 citations · 14 references
ManagementPerformance ManagementStrategic ManagementContinuous ImprovementHealthcare Quality ImprovementPerformance MeasurementBenchmarkingHealth Care Performance ManagementPerformance EvaluationPerformance ImprovementPerformance MeasuresStrategic Performance ManagementHealth Care BenchmarkingKpi BenchmarkingPerformance Improvement PlanningStrategic BenchmarkingStrategic Priorities
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Crossing the Quality Chasm: A New Health System for the 21st Century
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George Hayward · Technovation · 1984 · 2.8K citations
Explaining differences in English hospital death rates using routinely collected data
B Jarman, Simon Gault, B. Alves et al. · BMJ · 1999 · 392 citations · Full text