Public service motivation, job satisfaction, and the moderating effect of employment sector: a meta-analysis

Abstract

Public service motivation (PSM) literature suggests that PSM has a positive effect on employees’ job satisfaction. Using meta-analysis, this study examines the aggregate effect of PSM on job satisfaction. In addition, this study investigates whether sector affiliation moderates the relationship between PSM and employee job satisfaction. Based on reported correlations between PSM and job satisfaction from 46 studies, this study finds compelling evidence for a positive relationship between PSM and job satisfaction. Furthermore, a subsequent analysis reveals that this relationship is stronger for individuals who work in the government sector.